Frequently Asked Questions

Classic Style, Modern Performance. Everything you need to know about your Retro Remake experience.

Are these original vintage units or new builds?

All our products are brand new electronics housed in custom-engineered, vintage-inspired shells. You get the iconic aesthetic of the 70s and 80s with modern features like Bluetooth connectivity, USB-C charging, and high-fidelity sound.

What is your shipping policy for delicate electronics?

We use specialized double-walled packaging and anti-static wrapping to ensure your items arrive safely. Orders are processed within 48 hours and typically arrive within 5-7 business days via insured carriers.

Does my Retro Remake product come with a warranty?

Yes, every device comes with a standard 12-month limited warranty that covers any manufacturing defects or hardware malfunctions. Extended protection plans are available at checkout.

What is your return policy if I change my mind?

We offer a 30-day 'No Questions Asked' return policy. If you aren't satisfied with your purchase, you can return it in its original packaging for a full refund, minus the cost of return shipping.

Are your products compatible with modern smart home systems?

Most of our current lineup features integrated Bluetooth 5.0 and auxiliary inputs, making them compatible with smartphones, tablets, and most smart home hubs for seamless audio streaming.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.